Payment Policy

Here is a more comprehensive and highly professional Payment Policy. This version is expanded to build stronger customer trust and provides the strict, detailed transparency that Google Merchant Center favors during manual reviews.

Payment Policy

1. Secure Checkout Commitment At Astrovi LLC, we are committed to providing a safe, secure, and seamless shopping experience. We utilize industry-standard security protocols to ensure that your personal and payment information is fully protected during the checkout process.

2. Accepted Payment Methods We offer a variety of popular, secure payment options to accommodate our customers. You can complete your purchase using any of the following methods:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover, and Diners Club.

  • Digital Wallets: Apple Pay, Google Pay, Meta Pay, and Shop Pay.

  • Third-Party Gateways: PayPal.

3. Currency and Pricing All prices listed on our website are displayed and processed in US Dollars (USD).

  • No Hidden Fees: The price you see on the product page is the final price of the item.

  • Free Shipping: We offer Free Standard Shipping on all US orders, meaning no surprise shipping fees will be added at checkout.

4. Payment Processing & Authorization

  • Immediate Charge: When you place an order, your chosen payment method will be authorized and charged immediately upon clicking the "Complete Order" button.

  • Order Confirmation: Once your payment is successfully processed, you will receive an automatic email confirmation containing your order receipt and invoice details.

  • Failed Transactions: If your payment is declined, your order will not be processed, and no items will be shipped. You will be prompted to try an alternative payment method. Please ensure your billing address matches the address tied to your payment method to avoid bank-declined transactions.

5. Payment Security & PCI Compliance Your payment security is our highest priority. We do not directly collect, view, or store your full credit card information on our servers.

  • SSL Encryption: Our entire website, including the checkout process, is secured via SSL (Secure Socket Layer) 256-bit encryption. This ensures that all data passed between your web browser and our site remains entirely private and secure.

  • PCI-DSS Compliant: All payment processing is handled through Level 1 PCI-DSS compliant third-party payment processors (such as Shopify Payments and PayPal). This is the highest level of security certification in the electronic payment industry.

6. Taxes Where required by United States law, applicable sales tax will be automatically calculated and clearly displayed during the checkout process before you finalize your payment. The tax rate applied is determined by your exact shipping address.

7. Order Verification & Fraud Prevention To protect our customers and our business from fraudulent activity, we reserve the right to verify any order before it is processed and shipped. This may include verifying the billing address, phone number, and payment method details. If we require additional verification, our support team will reach out to you directly. Orders flagged as high-risk by our payment processors may be canceled and refunded.

8. Contact Us Regarding Payments If you experience any issues during checkout, or if you have questions regarding a charge on your statement, please contact us immediately:

  • Company Name: Astrovi LLC

  • Email: support@astrovi.shop

  • Phone: +1 307 855 0518

  • Address: 119 Cedar Ridge Dr, Thermopolis, Wyoming 82443, United States

  • Support Hours: Monday to Friday, 9:00 AM to 6:00 PM (MST)