Shipping & Orders Q: Where do you ship? A: We currently offer free standard shipping on all orders exclusively within the United States. We do not ship internationally at this time.
Q: How long will it take to receive my stroller? A: Orders are processed within 1 to 2 business days. Once shipped, domestic transit typically takes 2 to 5 business days.
Q: Can I track my order? A: Yes! Once your order ships, you will receive a confirmation email with a tracking number and a link to view its transit status.
Returns & Warranties Q: What is your return policy? A: We offer a 30-day return policy for unused items in their original packaging. Please review our full Return & Refund Policy for details regarding return shipping costs for buyer's remorse versus defective items.
Q: What should I do if my stroller arrives damaged? A: If your product is damaged or defective upon arrival, please contact us at support@astrovi.shop within 48 hours of delivery. Include your order number and clear photos of the issue so we can make it right.
Products & Safety Q: Are your strollers safe for newborns? A: Many of our full-size and travel systems are newborn-compatible, either with a bassinet attachment or a fully reclining seat. Please check the specific product description for age and weight recommendations.
Q: Do your strollers require assembly? A: Our strollers require minimal, tool-free assembly (typically just snapping on the wheels and attaching the canopy). Each stroller comes with a detailed user manual.
About Us
Welcome to Astrovi At Astrovi, we believe that becoming a parent is the greatest adventure of all. Our mission is simple: to provide modern parents with safe, reliable, and stylish strollers that make navigating the world with your little one effortless.
Our Story Operated by Astrovi LLC and based in Thermopolis, Wyoming, our store was founded with a clear vision. We saw a need for a curated selection of premium baby strollers that didn't compromise on durability or design. Whether you are looking for a rugged all-terrain jogger for park trails or a lightweight travel stroller for quick city errands, we are here to equip you for the journey.
Our Commitment to You
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Safety First: We carefully vet every product to ensure it meets high standards for structural integrity and baby safety.
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Transparent Pricing: We offer Free Standard US Shipping on every order with no hidden fees.
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Dedicated Support: We know parenting is a full-time job. Our Wyoming-based support team is here to answer your questions and resolve issues quickly.
Thank you for trusting Astrovi to be part of your family's journey.